Privacy Policy

1. Who We Are

Sargal Coaching is operated by Fatou Seck Mathon, a sole trader based in Neuchâtel, Switzerland. When this policy refers to "we," "us," or "our," it means Fatou Seck Mathon trading as Sargal Coaching.

2. What Data We Collect

We collect the following categories of personal data:

Data you provide directly:

• First name and last name
• Email address
• Company name and job title (corporate enquiries only)
• Team size (corporate enquiries only)
• Any information you voluntarily include in enquiry or contact forms

Data collected automatically:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring URL
• Device type

Data from payment processing:

Payment confirmation and transaction reference (processed by Stripe — we do not store your card details)

3. How We Use Your Data

We use your personal data for the following purposes:

• To deliver the free 5-day email course you requested
• To send you the Sargal Coaching newsletter (only if you opted in)
• To confirm and manage consultation bookings
• To respond to enquiries submitted via our contact or corporate forms
• To process payments for coaching programmes and workshops
• To send you relevant follow-up communications related to your enquiry
• To improve our website and understand how visitors use it
• To comply with our legal obligations

We do not use your data for automated decision-making or profiling in any way that produces legal or similarly significant effects.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent — where you have opted in to receive our email course, newsletter, or marketing communications.
• Contract — where processing is necessary to deliver a service you have purchased or enrolled in.
• Legitimate interests — where we have a legitimate business interest in following up on enquiries or improving our services.
• Legal obligation — where we are required to process data to comply with applicable law.

5. Swiss nDSG

As a data controller based in Switzerland, we comply with the Swiss Federal Act on Data Protection (revDSG / nDSG), which came into force on 1 September 2023. Where we transfer personal data outside Switzerland, we ensure appropriate safeguards are in place in accordance with the nDSG.

6. Third-Party Data Processors

We share your data only with reputable third-party processors. We do not sell your personal data to any third party.

• CRM & Delivery: We use industry-standard CRM platforms for email delivery and booking management.
• Payment Processing: We use Stripe for secure payment processing.

7. Your Rights

Depending on your location, you have rights including access, rectification, erasure, and objection. To exercise any of these rights, contact us at info@sargalcoaching.com.

8. Contact

Fatou Seck Mathon
Sargal Coaching
Neuchâtel, Switzerland
info@sargalcoaching.com